A settlement has been reached with The Moses H. Cone Memorial Hospital Operating Corporation, d/b/a Cone Health and The Moses H. Cone Memorial Hospital d/b/a Cone Health (“Defendants” or “Cone Health”), in a class action lawsuit that claims Cone Health improperly tracked the information of users on their website, including the MyChart patient portal.
The lawsuit is captioned Singh v. The Moses H. Cone Memorial Hospital Operating Corp., et al., Case No. 1:24-cv-00558, pending in the United States District Court for the Middle District of North Carolina (the “Action”). Cone Health denies each and every one of the claims and contentions alleged against it in the Action and denies all charges of wrongdoing or liability alleged (or which could be alleged) in the Action, but has agreed to a settlement to avoid the costs and risks associated with continuing the litigation.
You are included in the Settlement Class if between September 1, 2016, and November 3, 2022, you accessed the MyChart patient portal on Defendants’ website or completed a submission form on Defendants’ website.
Your rights are affected whether you act or don’t act. Please read the Notice and this website carefully and completely.
Summary of Your Legal Rights and Options in this Settlement | Deadline | ||
Submit a Claim | The only way to receive benefits from this Settlement is by submitting a valid and timely Claim Form. The fastest way to submit your Claim Form is online here. If you prefer, you can download the Claim Form here and mail it to the Settlement Administrator. For more detailed information, see Question 9. | October 5, 2026 | |
Opt Out of the Settlement | You can choose to opt out of the Settlement and receive no payment. This option allows you to sue, continue to sue, or be part of another lawsuit against the Defendants related to the legal claims resolved by this Settlement. You can hire your own legal counsel at your own expense. For more detailed information, see Question 15. | October 5, 2026 | |
Object to the settlement and/or attend a hearing | If you do not opt out of the Settlement, you may object to it by writing to the Court about why you don’t like the Settlement. You may also ask the Court for permission to speak about your objection at the Final Approval Hearing. If you object, you may also file a claim for Settlement benefits. For more detailed information, see Question 16. | October 5, 2026 | |
Do nothing | Unless you opt out of the Settlement, you are automatically part of the Settlement. If you do nothing, you will not receive benefits from this Settlement and you will give up the right to sue, continue to sue, or be part of another lawsuit against the Defendants related to the legal claims resolved by this Settlement. | N/A | |
These rights and options – and the deadlines to exercise them – are explained in the Notice and on the FAQs page.
The Court that is presiding over this case still must decide whether to grant final approval of the Settlement. Payments will only be made after the Court grants final approval of the Settlement and after any appeals are resolved.
Upcoming Important Dates
Opt Out Deadline
10/5/2026
Objection Deadline
10/5/2026
Claim Deadline
10/5/2026
Final Approval Hearing
11/5/2026